1. About This Privacy Policy

Property Bridge Pte. Ltd. ("we", "us", "our", or "Company") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal data in accordance with the Personal Data Protection Act (PDPA) of Singapore.

This policy applies to all personal data we collect from you, whether online or offline, and through all channels of communication.

2. Personal Data We Collect

Depending on your interactions with us and the services or features you use, we may collect personal data that is reasonably necessary for the relevant purposes. Data may be provided by you, collected automatically through the Sites, or obtained from authorised third parties or publicly available sources, as permitted by applicable law.

This may include:

• Account and identity information: name, account identifier, login credentials or authentication information, and information received from a third-party login provider if you choose to use that option. Identification details and date of birth may be collected where required by law or otherwise permitted under applicable law and necessary for identity verification or a transaction.
• Contact information: email address, phone number and residential address.
• Professional information: company name, job title and business address.
• Property preferences and activity: property budget, investment preferences, search criteria, saved properties, saved searches, notification preferences, browsing history, viewing history and inquiries.
• Listing and transaction information: property details, listing submissions, uploaded documents or images, information about your relationship to a property, and transaction records.
• Financial information: bank or payment details where necessary for a payment or transaction.
• Technical information: IP address, browser type, device information, login and usage records, and information collected through cookies or similar technologies.
• Communication records: inquiries, emails, messages and, where applicable, call recordings with any consent required by law.

If you provide personal data about another individual, you must ensure that you are authorised to do so and that any notices or consents required by applicable law have been provided or obtained.

3. Purposes of Collection, Use and Disclosure

We may collect, use and disclose personal data for the following purposes, with your consent where required or as otherwise permitted or required by applicable law:

• To create, administer and secure member accounts, authenticate users and manage account preferences.
• To provide available portal features, including property searches, saved properties, saved searches, notifications and personalised content.
• To receive, review, manage and publish property listings and related materials submitted for publication.
• To respond to inquiries and process applications, service requests, payments and transactions.
• To forward inquiries to relevant listing parties or service providers and facilitate communications relating to properties or services you request.
• To arrange property viewings and coordinate with parties involved in the services or transactions you request.
• To provide property listings, market updates, event invitations and information about our services or relevant opportunities.
• To conduct due diligence and identity verification where appropriate.
• To comply with legal and regulatory obligations.
• To operate, maintain and improve the Sites and our services, including research and analytics.
• To manage customer relationships and provide support.
• To prevent fraud and misuse, protect our systems, enforce applicable terms and establish, exercise or defend legal claims.

You may opt out of marketing communications by following the instructions provided or contacting us. We may continue to send non-marketing communications necessary to administer your account or provide services you request.

4. Disclosure of Personal Data

We do not sell or rent personal data as a standalone commercial product. Where reasonably necessary for the purposes described in this Policy, we may disclose personal data to:

• Property sellers, agents, developers, property managers and other listing parties, including relevant parties receiving an inquiry or viewing request that you submit.
• Companies within the Propre group, Metro Realty Co., Ltd., and other business partners involved in providing the services you request.
• Financial institutions, payment service providers, legal advisers, accountants and other professional advisers.
• Service providers supporting our operations, including hosting, IT, authentication, analytics, communications, marketing and customer support.
• Government agencies, regulators and other parties where disclosure is required or permitted by law.
• Parties involved in a proposed or completed merger, acquisition, restructuring or business transfer, subject to applicable legal requirements.

If you submit a property listing or other material for publication, the information designated for publication, which may include a contact name, company name and business contact details, may be visible to users of the Sites or the public, depending on the relevant feature. Please do not include personal data that you are not authorised to publish.

Registering a member account does not, by itself, make your account details public.

We obtain consent for disclosures where required by law. Where applicable, we require service providers processing personal data on our behalf to comply with appropriate confidentiality and data protection obligations.

5. Protection of Personal Data

We maintain reasonable technical, administrative and physical security arrangements appropriate to the nature of the personal data and the risks involved, to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal and similar risks. We review and adjust these arrangements as appropriate.

No method of transmission or storage is completely secure. Where a data breach is subject to statutory notification requirements, we will notify the relevant authorities and affected individuals as required by applicable law.

6. Retention of Personal Data

We retain personal data for as long as reasonably necessary for the purposes for which it was collected, or for legal or business purposes, including compliance, accounting, dispute resolution and the establishment, exercise or defense of legal claims.

When retention is no longer necessary for legal or business purposes, we will cease retaining the personal data or remove the means by which it can be associated with particular individuals.

7. Your Rights Under PDPA

Subject to the PDPA and applicable exceptions, you may request access to your personal data and information about its use or disclosure, request correction of errors or omissions, or withdraw consent by giving reasonable notice.

Withdrawal of consent may affect our ability to provide certain services. We will inform you of the likely consequences where applicable. We may continue to collect, use or disclose personal data where required or permitted by law.

You may also request deletion of personal data. We will assess such requests in light of applicable law and any continuing legal or business need to retain the data.

You may opt out of marketing communications by following the instructions provided or contacting us.

We may require reasonable verification of your identity and sufficient information to process your request. A reasonable fee may apply to an access request, where permitted by law, and we will inform you of the fee in advance.

Please contact our Data Protection Officer using the details in Section 12.

8. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to:

• Remember your preferences and login information
• Analyze websites traffic and user behavior
• Personalize your experience on our platform
• Measure the effectiveness of marketing campaigns

You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our websites.

9. Cross-Border Data Transfers

Personal data may be transferred to, stored in or processed in Japan and other countries where our service providers, group companies or business partners operate.

Where we transfer personal data outside Singapore, we will take appropriate steps to ensure that the transferred data receives a standard of protection comparable to that under the PDPA, in accordance with applicable requirements. These steps may include contractual obligations or other legally recognised safeguards. Where required, we will obtain your consent.

10. Third-Party Links and Services

Our websites may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before providing any personal data.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.

12. Data Protection Officer and Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact our Data Protection Officer:

We will respond to requests as soon as reasonably possible and in accordance with applicable legal requirements. If we are unable to respond to an access or correction request within 30 days after receiving it, we will inform you in writing within that period of the time by which we expect to respond.

13. Complaint and Dispute Resolution

If you believe we have violated your privacy rights or the PDPA, you may file a complaint with the Personal Data Protection Commission (PDPC) of Singapore. You can also contact us directly to resolve any disputes.

Website: www.pdpc.gov.sg
Email: enquiries@pdpc.gov.sg